Contacting dell, Locating your system service tag – Dell PowerVault MD3800i User Manual

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Dell PowerVault MD Series Storage Arrays Administrator's Guide — Provides information about

configuring and managing the system using the MDSM GUI.

Dell PowerVault Modular Disk Storage Arrays CLI Guide — Provides information about configuring and

managing the system using the MDSM CLI.

Dell PowerVault MD3800i and MD3820i Storage Arrays Deployment Guide — Provides information

about deploying the storage system in the SAN architecture.

Dell PowerVault MD34/38 Series Support Matrix — Provides information about the software and

hardware compatibility matrices for the storage array.

Contacting Dell

NOTE: Dell provides several online and telephone-based support and service options. If you do not
have an active Internet connection, you can find contact information on your purchase invoice,
packing slip, bill, or Dell product catalog. Availability varies by country and product, and some
services may not be available in your area.
To contact Dell for sales, technical support, or customer-service issues:

1.

Visit dell.com/support.

2. Select your country from the drop-down menu on the top left corner of the page.
3. For customized support:

a) Enter your system service tag in the Enter your Service Tag field.
b) Click Submit.

The support page that lists the various support categories is displayed.

4. For general support:

a) Select your product category.
b) Select your product segment.
c) Select your product.

The support page that lists the various support categories is displayed.

Locating Your System Service Tag

Your system is identified by a unique Express Service Code and Service Tag number. The Express Service
Code and Service Tag are found on the front of the system by pulling out the information tag.
Alternatively, the information may be on a sticker on the chassis of the system. This information is used
by Dell to route support calls to the appropriate personnel.

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