Critical system information – Dell PowerVault DL2200 CommVault User Manual

Page 3

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Release Notes

3

Critical System Information

Before troubleshooting issues with your system, ensure that the appliance
software is up to date by running the CommVault Automatic Updates and
the Dell PowerVault DL Backup to Disk Appliance Recovery and Update
Utility at support.dell.com.

Table 1.

Critical System Information and Workarounds

Issue

Description

Workaround/Solution

Applies to

The system stops
responding.

The system stops
responding under
certain backup loads.
The system may be
encountering a known
issue with the Microsoft
Windows Server 2008
operating system.

Update the Window Server
2008 x64 Standard operating
system to SP2 or later.

DL2000

Error message is
reported while
updating very
large files (1
terabyte or 2
terabytes) in
Microsoft
Windows Server
2008.

The problem occurs
because the NT file
system has reached
the maximum
number of extents.

Update the Microsoft
Window Server 2008 x64
Standard operating system to
SP2 or later.

DL2000

The system may
experience
significant
performance
degradation.

While running very
large backups with
Simpana 8.0, the
system may run out of
free physical memory
and become
unresponsive.

Download and install service
pack 3 (SP3) or higher from
your CommVault
Maintenance Advantage
account at
dell.commvault.com/support.

DL2000

DL2100

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