Dell Vostro 400 (Mid 2007) - Manual (Page 64)

64
Solving Problems
Error Messages
If the message is not listed, see the documentation for the operating system
or the program that was running when the message appeared.
V ERIFY THAT THE MODEM IS COMMUNICATING WITH W INDOWS —
Windows XP
1 Click Start → Control Panel→ Printers and Other Hardware→ Phone and
Modem Options → Modems.
2 Click the COM port for your modem → Properties→ Diagnostics→ Query
Modem to verify that the modem is communicating with Windows.
If all commands receive responses, the modem is operating properly.
Windows Vista
1 Click Start → Control Panel→ Hardware and Sound→ Phone and Modem
Options → Modems.
2 Click the COM port for your modem → Properties → Diagnostics→ Query
Modem to verify that the modem is communicating with Windows.
If all commands receive responses, the modem is operating properly.
E NSURE THAT YOU ARE CONNECTED TO THE I NTERNET — Ensure that you have
subscribed to an Internet provider. With the Outlook Express e-mail program
open, click File. If Work Offline has a checkmark next to it, click the checkmark to
remove it and connect to the Internet. For help, contact your Internet service
provider.
A FILENAME CANNOT CONTAIN ANY OF THE FOLLOWING CHARACTERS : \ / : * ? “
< > | — Do not use these characters in filenames.