Dell Vostro 400 (Mid 2007) User Manual

Page 91

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Troubleshooting Tools

91

Windows XP

1 Click Start and click Control Panel.
2 Under Pick a Category→ Performance and Maintenance→ System→

System Properties

→ Hardware→ Device Manager.

3 Right-click the device for which the new driver was installed, then click

Properties.

4 Click Driver and click Roll Back Driver.

Windows Vista

1 Click Start

→ Computer→ System Properties→ Device Manager.

NOTE:

The User Account Control window may appear. If you are an

administrator on the computer, click Continue; otherwise, contact your
administrator to enter the Device Manager.

2 Right-click the device for which the new driver was installed and click

Properties.

3 Click Drivers and click Roll Back Driver.

If Device Driver Rollback does not resolve the problem, then use System
Restore ("Restoring Your Operating System" on page 93) to return your
computer to the operating state that existed before you installed the new
driver.

Using the Drivers and Utilities media

If using Device Driver Rollback or System Restore ("Restoring Your Operating
System" on page 93) does not r
esolve the problem, then reinstall the driver
from the

Drivers and Utilities media.

1 With the Windows desktop displayed, insert the Drivers and Utilities media.

If this is your first time to use the Drivers and Utilities media, go to step 2.
If not, go to step 5.

2 When the Drivers and Utilities media installation program starts, follow

the prompts on the screen.

3 When the InstallShield Wizard Complete window appears, remove the

Drivers and Utilities media and click Finish to restart the computer.

4 When you see the Windows desktop, reinsert the Drivers and Utilities media.

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