Power problems – Dell Dimension 4600C User Manual

Page 36

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36

Solving Problems

www

.dell.com | support.dell.com

Power Problems

CAUTION:

Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

I

F

YOU

HAVE

PROBLEMS

WITH

A

D

ELL

-

PROVIDED

PC C

ARD

Contact Dell (see page 83).

I

F

YOU

HAVE

PROBLEMS

WITH

A

PC C

ARD

NOT

PROVIDED

BY

D

ELL

Contact the PC card manufacturer.

A

DJUST

THE

P

OWER

P

ROPERTIES

Your computer may be in standby or hibernate mode. For

information on power conservation modes, see the

Tell Me How help file, or search for the keyword

standby or hibernate in the Windows XP Help and Support Center. To access help files, see page 25.

I

F

THE

POWER

LIGHT

IS

GREEN

AND

THE

COMPUTER

IS

NOT

RESPONDING

See "Diagnostic Lights"

on page 43.

I

F

THE

POWER

LIGHT

IS

BLINKING

GREEN

The computer is in standby mode. Press a key on the keyboard

or move the mouse to resume normal operation.

I

F

THE

POWER

LIGHT

IS

OFF

The computer is either turned off or is not receiving power.

• Reseat the power cable into both the power connector on the back of the computer and the

electrical outlet.

• If the computer is plugged into a power strip, ensure that the power strip is plugged into an

electrical outlet and that the power strip is turned on.

• Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
• Bypass power protection devices, power strips, and power extension cables to verify that the

computer turns on.

• Ensure that the main power cable is securely connected to the system board (see page 61).
• Ensure that the front panel cable is securely connected to the system board (see page 61).
• If the problem persists, contact Dell (see page 83).

I

F

THE

POWER

LIGHT

IS

STEADY

AMBER

The computer is receiving electrical power, but an internal

power problem might exist.

• Ensure that the microprocessor power cable is securely connected to the system board

(see page 61).

• Remove and then reinstall the memory modules (see page 68).
• Remove and then reinstall any cards (see page 62).
• If the problem persists, contact Dell (see page 83).

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