Dell LCD TV W2300 - Manual (Page 28)

This limited warranty lasts for the time period indicated on your packing slip or invoice, except that the limited warranty on Dell-
branded batteries lasts only 1 year and the limited warranty on the lamps for Dell-branded projectors lasts only 90 days. The limited
warranty begins on the date of the packing slip or invoice. The warranty period is not extended if we repair or replace a warranted
product or any parts. Dell may change the terms and availability of limited warranties, at its discretion, but any changes will not be
retroactive (that is, the warranty terms in place at the time of purchase will apply to your purchase).
What do I do if I need warranty service?
Before the warranty expires, please call us at the relevant number listed in the following table. Please also have your Dell Service
Tag or order number available.
Individual Home Consumers; Home Office and Small Business Customers:
Canada Only
Technical Support and Customer Service
1-800-847-4096
Medium, Large, and Global Commercial Customers; Government, Education, and
Healthcare Customers; and Value-Added Resellers (VARs):
Technical Support 1-800-387-5757
Customer Service
1-800-326-9463
Government or Education Customers, or Individual Home Consumers who
purchased through an Employee Purchase Program:
Technical Support 1-800-387-5757
Customer Service
1-800-326-9463
(Extension 8221 for
Individual Consumers)
Dell-Branded Memory 1-888-363-5150
What will Dell do?
During the 90 days of the 90-day limited warranty and the first year of all other limited warranties: During the 90 days of the 90-day
limited warranty and the first year of all other limited warranties, we will repair any Dell-branded hardware products returned to us that
prove to be defective in materials or workmanship. If we are not able to repair the product, we will replace it with a comparable
product that is new or refurbished.
When you contact us, we will issue a Return Material Authorization Number for you to include with your return. You must return the
products to us in their original or equivalent packaging, prepay shipping charges, and insure the shipment or accept the risk if the
product is lost or damaged in shipment. We will return the repaired or replacement products to you. We will pay to ship the repaired
or replaced products to you if you use an address in Canada. Otherwise, we will ship the product to you freight collect.
If we determine that the problem is not covered under this warranty, we will notify you and inform you of service alternatives that are
available to you on a fee basis.
NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard drive(s) and any other storage
device(s) in the product(s). Remove any confidential, proprietary or personal information, removable media, such as floppy
disks, CDs, or PC Cards. We are not responsible for any of your confidential, proprietary or personal information; lost or
corrupted data; or damaged or lost removable media.
During the remaining years following the first year of all limited warranties: We will replace any defective part with new or refurbished
parts, if we agree that it needs to be replaced. When you contact us, we will require a valid credit card number at the time you
request a replacement part, but we will not charge you for the replacement part as long as you return the original part to us within 30
days after we ship the replacement part to you. If we do not receive the original part within 30 days, we will charge to your credit card