Dell B2360d Mono Laser Printer - Manual (Page 121)

Action Yes No
Step 3
a Review the tips on avoiding jams. For more information, see “Avoiding
jams” on page 97 .
b Follow the recommendations, and then resend the print job.
Do paper jams still occur frequently?
Contact technical
support .
The problem is solved.
Paper jam message remains after jam is cleared
Action Yes No
Open front door and remove all trays.
a Clear any jammed pages.
Note: Make sure all paper fragments are removed.
b Press to clear the message and continue printing.
Does the paper jam message remain?
Contact technical
support.
The problem is solved.
Jammed pages are not reprinted
Action Yes No
a Turn on jam recovery.
1 From the printer control panel, navigate to:
> Settings > > General Settings > > Print
Recovery > >Jam Recovery >
2 Press the arrow buttons until On or Auto appears, and then press
.
b Resend the pages that did not print.
Were the jammed pages reprinted?
The problem is solved. Contact technical
support.
Troubleshooting 121