The continue button is unavailable, Make sure the printer is plugged in and turned on, Make sure the usb port on the computer is working – Dell V725w All In One Wireless Inkjet Printer User Manual

Page 159: Make sure the usb cable is working, Reconnect the printer power supply

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The Continue button is unavailable

Try the following solutions in the order they appear until the Continue button becomes active and available:

C

HECK

IF

THE

USB

CABLE

IS

SECURELY

PLUGGED

INTO

THE

USB

PORTS

ON

BOTH

THE

COMPUTER

AND

THE

PRINTER

USB ports are marked with

.

M

AKE

SURE

THE

PRINTER

IS

PLUGGED

IN

AND

TURNED

ON

Make sure the button is lit. If you have just turned on the printer, then you might need to disconnect the USB cable
and then reconnect it.

M

AKE

SURE

THE

USB

PORT

ON

THE

COMPUTER

IS

WORKING

Test the USB port by connecting other devices to it. If you can successfully use other devices from the port, then the
port is working.

Notes:

Your port may be working fine, but certain conflicts can occur with multiple USB devices. Try disconnecting
one of your other USB devices.

If the USB port on the computer is not working, then try using the other USB ports on the computer.

M

AKE

SURE

THE

USB

CABLE

IS

WORKING

Try using a different USB cable. If you are using a cable longer than 10 feet, then try using a shorter cable.

Note: USB hubs, extension cables, port replicators, and docking stations may cause connection issues. Try
disconnecting these devices so that your printer is directly connected to your computer.

M

AKE

SURE

YOU

ARE

USING

THE

CORRECT

CD

FOR

YOUR

PRINTER

MODEL

Compare the printer model on the CD to the printer model on the printer. The numbers should either match exactly
or be within the same series.

If unsure, look for an updated version of the printer software on our Web site. For more information, see the printer
User's Guide.

R

ECONNECT

THE

PRINTER

POWER

SUPPLY

1

Turn off the printer.

Note: Make sure the printer is not in Sleep mode. Press and hold for three seconds to turn off the printer.

2

Unplug the power cord from the wall outlet, and then pull out the power cord from the power supply.

3

After one minute, reconnect the power cord into the power supply, and then plug the power cord into the wall
outlet.

4

Turn on the printer.

Troubleshooting

159

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