Dell 720 Color Printer - Manual (Page 18)

Troubleshooting
Setup Problems
General Problems
Improving Print Quality
Setup Problems
Computer Problems
Verify that your printer is compatible with your computer - The Dell Photo Printer 720
supports Windows 2000 and Windows XP.
Make sure you turned on both your printer and your computer
Check the USB cable -
Ensure that the USB cable is firmly connected to your printer and your computer.
Shut down the computer, reconnect the USB cable as shown on the setup diagram for
your printer, and then restart the computer.
If the software installation screen does not appear automatically, install the software
manually -
Insert the Drivers and Utilities CD. 1.
In Windows XP, click Start My Computer. 2.
In Windows 2000, double-click My Computer from your desktop.
Double-click the CD-ROM drive icon. If necessary, double-click setup.exe. 3.
When the printer software installation screen appears, click Install or Install Now. 4.
Follow the instructions on your screen to complete the installation. 5.
Determine if the printer software is installed - Click Start Programs or All
Programs Dell Printers Dell Photo Printer 720. If the Dell Photo Printer 720 does not
appear in the list of programs, the printer software is not installed. Install the printer software.
For more information, see
Removing and Reinstalling Software .
Correct communication problems between the printer and the computer -
Remove the USB cable from your printer and your computer. Reconnect the USB cable to
your printer and your computer.
Turn off the printer. Unplug the printer power cable from the electrical outlet. Reconnect
the printer power cable into the electrical outlet and turn on the printer.
Restart your computer.