Dell Studio XPS 7100 (Mid 2010) User Manual

Page 40

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38

Using Support Tools

Alert! Previous attempts at booting this system
have failed at checkpoint [nnnn]. For help
in resolving this problem, please note this
checkpoint and contact Dell Technical
Support
— The computer failed to complete

the boot routine three consecutive times for the

same error (see “Contacting Dell” on page 57

for assistance).
CMOS checksum error — Possible system

board failure or RTC battery low. Battery needs

replacement. See the Service Manual at
support.dell.com/manuals or see “Contacting

Dell” on page 57 for assistance.
CPU fan failure — CPU fan has failed. CPU fan

needs replacement. See the Service Manual at
support.dell.com/manuals.
Hard-disk drive failure — Possible hard‑disk

drive failure during HDD POST. See “Contacting

Dell” on page 57 for assistance.
Hard-disk drive read failure — Possible hard‑

disk drive failure during HDD boot test. See

“Contacting Dell” on page 57 for assistance.

Keyboard failure — Replace keyboard or check

the cable for loose connection.
No boot device available — No bootable

partition on hard drive, the hard drive cable is

loose, or no bootable device exists.

If the hard drive is your boot device, ensure

that the cables are connected and that the

drive is installed properly and partitioned as

a boot device.
Enter system setup and ensure that the

boot sequence information is correct.

See the

Service Manual at

support.dell.com/manuals.

No timer tick interrupt — A chip on the

system board might be malfunctioning or

system board failure. See the

Service Manual

at support.dell.com/manuals or see “Contacting

Dell” on page 57 for assistance.

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