Dell Studio XPS 7100 (Mid 2010) User Manual

Page 40

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38

Using Support Tools

Alert! Previous attempts at booting this system
have failed at checkpoint [nnnn]. For help
in resolving this problem, please note this
checkpoint and contact Dell Technical
Support
— The computer failed to complete

the boot routine three consecutive times for the

same error (see “Contacting Dell” on page 57

for assistance).
CMOS checksum error — Possible system

board failure or RTC battery low. Battery needs

replacement. See the Service Manual at
support.dell.com/manuals or see “Contacting

Dell” on page 57 for assistance.
CPU fan failure — CPU fan has failed. CPU fan

needs replacement. See the Service Manual at
support.dell.com/manuals.
Hard-disk drive failure — Possible hard‑disk

drive failure during HDD POST. See “Contacting

Dell” on page 57 for assistance.
Hard-disk drive read failure — Possible hard‑

disk drive failure during HDD boot test. See

“Contacting Dell” on page 57 for assistance.

Keyboard failure — Replace keyboard or check

the cable for loose connection.
No boot device available — No bootable

partition on hard drive, the hard drive cable is

loose, or no bootable device exists.

If the hard drive is your boot device, ensure

•

that the cables are connected and that the

drive is installed properly and partitioned as

a boot device.
Enter system setup and ensure that the

•

boot sequence information is correct.

See the

Service Manual at

support.dell.com/manuals.

No timer tick interrupt — A chip on the

system board might be malfunctioning or

system board failure. See the

Service Manual

at support.dell.com/manuals or see “Contacting

Dell” on page 57 for assistance.

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