Automated order-status service, Automated order‑status service – Dell Studio XPS 7100 (Mid 2010) User Manual

Page 55

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53

Getting Help

Dell Support e-mail addresses

[email protected]

[email protected]

[email protected]

(Latin America and

Caribbean countries only)
[email protected]

(Asian/Pacific

countries only)

Dell Marketing and Sales e-mail
addresses

[email protected]

(Asian/Pacific

countries only)
[email protected]

(Canada only)

Anonymous file transfer protocol (FTP)

ftp.dell.com

Log in as user:

anonymous, and use your

e‑mail address as your password.

Automated Order-Status

Service

To check on the status of any Dell products

that you have ordered, you can go to
support.dell.com, or you can call the automated

order‑status service. A recording prompts you for

the information needed to locate and report on

your order. For the telephone number to call your

region, see “Contacting Dell” on page 57.
If you have a problem with your order, such as

missing parts, wrong parts, or incorrect billing,

contact Dell for customer assistance. Have your

invoice or packing slip handy when you call. For

the telephone number to call for your region,

see “Contacting Dell” on page 57.

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