Solving general printing problems – Dell 1110 Laser Mono Printer User Manual
Page 44
Solving General Printing Problems
For problems with the operation of your printer, refer to the table for suggested solutions.
the power switch.
Make sure that
is on.
In Ready mode,
lights green. If
lights or blinks green, go to
"Understanding the Operator Panel LEDs"
.
Press and hold
to print a
demo page.
•
If a demo page does not print, check the paper supply in the paper input tray.
•
If the paper jams in the printer, go to
"Clearing Jams in the Paper Tray"
Check the demo page to see
if it is printed correctly.
If there is a print quality problem, go to
"Solving Print Quality Problems"
.
Print a short document from
a software application to
verify that the computer and
printer are connected and
are communicating correctly.
•
If the page does not print, check the cable connection between the printer and the computer.
•
Check the print queue or print spooler to see if the printer has been paused.
•
Check the software application to ensure you are using the proper printer driver and communication port. If
printing is interrupted in progress, go to
"Solving General Printing Problems"
.
If completing the checklist
does not resolve the printer
problem, check the following
troubleshooting sections.
•
"Solving General Printing Problems"
.
•
"Understanding the Operator Panel LEDs"
Condition
Possible Cause
Suggested Solutions
The printer does not print.
The printer is not receiving power.
Check the power cord connections. Check the power switch and the
power source.
The printer is not selected as the default printer.
Select your printer in the printer folder in Windows as your default
printer.
Check the printer for the following:
After locating the problem, clear it. If a printer system error occurs,
contact your service representative.
•
The front or top cover is not closed.
•
Paper is jammed.
•
No paper is loaded.
•
A toner cartridge is not installed or the
installed toner cartridge is not the
correct type.
•
Close the corresponding cover.
•
•
Load paper. See
"Loading Paper"
•
Install a toner cartridge. See
"Replacing the Toner
Cartridge"
.
The printer may be in Manual Feed mode and out of
paper.
Add paper to the tray and press
on the printer's operator panel
to begin printing.
The connection cable between the computer and the
printer is not connected properly.
Disconnect the printer cable and reconnect it.
The connection cable between the computer and the
printer is defective.
If possible, attach the cable to another computer that is working
properly and print a job. You can also try using a different printer
cable.
The port setting is incorrect.
Check the Windows printer setting to make sure that the print job
is sent to the correct port. If the computer has more than one port,
make sure that the printer is attached to the correct one.
The printer may be configured incorrectly.
Check the printer properties to ensure that all print settings are
correct.
The printer driver may be incorrectly installed.
Reinstall the printer driver; see
"Installing Dell Software"
. Try
printing a demo page.
The printer is malfunctioning.
Check the LEDs on the operator panel to determine if the printer is
indicating a system error.
Paper does not feed into the
printer.
Paper has not been loaded correctly.
Remove paper from the tray and reload it correctly.
There is too much paper in the tray.
Remove excess paper from the tray.
The paper is too thick.
Use only paper that meets the specifications required by the
printer.
Printing is extremely slow.
The job may be very complex.
Reduce the complexity of the page or try adjusting the print quality
settings.
The maximum print speed of the printer is 14(A4) or 15(Letter)
pages per minute.
If you are using Windows 98/Me, the Spooling Setting
may be set incorrectly.
From the Start menu, choose Settings and Printers. Right-click Dell
Laser Printer 1110, choose Properties, click the Details tab, and
then choose the Spool Settings button. Select the desired spool
setting.
Half the page is blank.
The page layout is too complex.
Simplify the page layout and remove any unnecessary graphics from
the document.
The page orientation setting may be incorrect.
Change the page orientation in your application.
The paper size and the paper size settings do not
match.
Ensure that the paper size selected in the print settings matches
the paper in the tray.
The paper keeps jamming.
There is too much paper in the paper tray.
Remove excess paper from the tray.
If printing on special materials, use the manual feed mode.
An incorrect type of paper is being used.
Use only paper that meets the specifications required by the
printer. See
"Paper Specifications"
.
There may be debris inside the printer.
Open the front cover and remove the debris.