Dell P2214H Monitor - Manual (Page 51)

Missing Color Picture missing • Perform monitor self-test feature check.
color • Ensure that the video cable connecting the monitor to the
computer is connected properly and is secure.
• Check for bent or broken pins in the video cable connector.
Wrong Color Picture color not • Change the Color Setting Mode in the Color Settings OSD
good to Graphics or Video depending on the application.
• Try different Color Preset Settings in Color Settings OSD.
Adjust R/G/B value in Color Settings OSD if the Color
Management is turned off.
• Change the Input Color Format to PC RGB or YPbPr in the
Advance Setting OSD.
• Run the built-in diagnostics.
Image retention Faint shadow • Use the Power Management feature to turn off the monitor
from a static from the static at all times when not in use (for more information, see
image left on image displayed Power Management Modes ).
the monitor for appears on the • Alternatively, use a dynamically changing screensaver.
a long period of screen
time
Product Specific Problems
Specific
Symptoms
What You
Experience
Possible Solutions
Screen image is
too small Image is
centered on
screen, but does
not fill entire • Check the Scaling Ratio setting in the Image Setting OSD.
• Reset the monitor to Factory Settings.
viewing area
Cannot adjust
the monitor
with the
buttons on the
side panel OSD does not
appear on the
screen • Turn off the monitor, unplug the power cord, plug it back,
and then turn on the monitor.
• Check whether the OSD menu is locked. If yes, press and
hold the button above the Power button for 10 seconds to
unlock (for more information, see
“Lock” ).
No Input Signal
when user
controls are
pressed No picture, the
LED light is blue. • Check the signal source. Ensure the computer is not in the
power saving mode by moving the mouse or pressing any
key on the keyboard.
• Check whether the signal cable is plugged in properly. Re­
plug the signal cable if necessary.
• Reset the computer or video player.
The picture
does not fill the
entire screen. The picture
cannot fill the
height or width
of the screen • Due to different video formats (aspect ratio) of DVDs, the
monitor may display in full screen.
• Run the built-in diagnostics.
NOTE: When choosing DVI-D mode, the Auto Adjust function will not be available.
Troubleshooting | 51