Universal serial bus (usb) specific problems – Dell P2214H Monitor User Manual

Page 52

Advertising
background image

Universal Serial Bus (USB) Specific Problems

Specific

What You

Possible Solutions

Symptoms

Experience

USB interface is USB peripherals

• Check that your monitor is turned on.

not working

are not working

• Reconnect the upstream cable to your computer.
• Reconnect the USB peripherals (downstream connector).
• Switch off and then turn on the monitor again.
• Reboot the computer.
• Some USB devices like external portable HDD require higher

electric current; connect the device directly to the
computer system.

High Speed

High Speed USB

• Check that your computer is USB 2.0-capable.

USB 2.0

2.0 peripherals

• Some computers have both USB 2.0 and USB 1.1 ports.

interface is

working slowly or

Ensure that the correct USB port is used.

slow

not working at all • Reconnect the upstream cable to your computer.

• Reconnect the USB peripherals (downstream connector).
• Reboot the computer.

52

|

Troubleshooting

Advertising