Dell Precision M65 - Manual (Page 97)

Verify that the printer is recognized by Windows —
1. Click Start® Control Panel® Printers and Other Hardware® View installed printers or fax printers.
2. If the printer is listed, right-click the printer icon.
3. Click Properties® Ports. For a parallel printer, ensure that the Print to the following port(s): setting is LPT1 (Printer Port). For a USB printer, ensure
that the Print to the following port(s): setting is USB.
Reinstall the printer driver — See the printer documentation for instructions.
Scanner Problems
Check the scanner documentation — See the scanner documentation for setup and troubleshooting information.
Unlock the scanner — Ensure that your scanner is unlocked if it has a locking tab or button.
Restart the computer and try the scanner again
Check the cable connections —
l See the scanner documentation for cable connection information.
l Ensure that the scanner cables are securely connected to the scanner and the computer.
Verify that the scanner is recognized by Microsoft Windows —
1. Click Start® Control Panel® Printers and Other Hardware® Scanners and Cameras.
If your scanner is listed, Windows recognizes the scanner.
Reinstall the scanner driver — See the scanner documentation for instructions.
Sound and Speaker Problems
Fill out the Diagnostics Checklist (see Diagnostics Checklist ) as you complete these checks.
No sound from integrated speakers
Adjust the Windows volume control — Double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that
the sound is not muted. Adjust the volume, bass, or treble controls to eliminate distortion.
Reinstall the sound (audio) driver — See Reinstalling Drivers and Utilities .
No sound from external speakers
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
NOTE: If you need technical assistance for your scanner, contact the scanner's manufacturer.
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.