Dell B3460dn Mono Laser Printer - Manual (Page 24)

“The OCSP responder certificate, stored on the printer, does not match the one
returned by the responder” error message
Try one or more of the following:
C
HECK THE
OCSP
RESPONDER CERTIFICATE
1 Access the application configuration settings from the Embedded Web Server.
2 Under the Online Certificate Status Protocol (OCSP) heading, make sure the correct certificate has been uploaded
in the Responder Certificate field.
3 Click Apply.
C
HECK THE CERTIFICATE RETURNED FROM THE
OCSP
RESPONDER
Make sure the OCSP responder is returning the correct certificate.
“An error occurred while trying to validate the domain controller certificate
against the OCSP responder” error message
This system log error indicates that the domain controller is returning an incorrect certificate or that the OCSP responder
is not checking the correct certificate. Try one or more of the following:
C
HECK THE DOMAIN CONTROLLER CERTIFICATE
Make sure the domain controller is returning the correct certificate.
C
HECK THE
OCSP
RESPONDER
Make sure the OCSP responder is checking the correct domain controller certificate.
“The user is not authorized to use this device. Make sure the user belongs to an
Active Directory group that is authorized to use the device” error message
This system log error usually indicates that the user is not in an Active Directory group that is authorized to use the
printer. Try one or more of the following:
A
DD THE USER TO AN AUTHORIZED
A
CTIVE
D
IRECTORY GROUP
If user authorization is enabled for the printer, then add the user to an Active Directory group that is included in the
authorization list for the printer.
Troubleshooting 24