The continue button is unavailable – Dell P713w All In One Photo Printer User Manual
Page 105
•
The printer is located away from obstacles or electronic devices that could interfere with the wireless signal.
Make sure the printer and wireless access point are not separated by poles, walls, or support columns containing
metal or concrete.
Many devices can interfere with the wireless signal, including baby monitors, motors, cordless phones, security
system cameras, other wireless networks, and some Bluetooth devices.
•
The computer is not connected to a VPN.
•
Any non-Microsoft firewalls on the computer are updated to the most recent version and allow the printer
software to communicate over the network.
The Continue button is unavailable
Try the following solutions in the order they appear until the Continue button becomes active and can be clicked:
C
HECK
IF
THE
USB
CABLE
IS
SECURELY
PLUGGED
INTO
THE
USB
PORTS
ON
BOTH
THE
COMPUTER
AND
THE
PRINTER
USB ports are marked with the
symbol.
M
AKE
SURE
THAT
THE
PRINTER
IS
PLUGGED
IN
AND
TURNED
ON
Check to see if the
button is lit. If you have just turned on the printer, then you might need to disconnect the
USB cable and reconnect it.
M
AKE
SURE
THAT
THE
USB
PORT
ON
THE
COMPUTER
IS
WORKING
Test the USB port by connecting other devices to it. If you can successfully use other devices from the port, then
the port is working.
If the USB port on the computer is not working, then try using the other USB ports on the computer.
M
AKE
SURE
THAT
THE
USB
CABLE
IS
WORKING
Try using a different USB cable. If you are using a cable longer than 10 feet, then try using a shorter cable.
M
AKE
SURE
THAT
YOU
ARE
USING
THE
CORRECT
CD
FOR
YOUR
PRINTER
MODEL
Compare the printer model on the CD to the printer model on the printer. The numbers should either match exactly
or be within the same series.
If you have any doubts, look for an updated version of the printer software on our Web site. For more information,
see “Installing the printer software” in the User's Guide. You can access the User's Guide from the link at the bottom
of the installation screen.
R
ECONNECT
THE
POWER
SUPPLY
1
Turn off the printer.
2
Unplug the power cord from the power outlet.
3
Remove the power supply from the back of the printer and then plug it back in.
Troubleshooting
105