Look and listen, The system setup program – Dell PowerEdge 2550 User Manual

Page 31

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5.

 

Reconnect the system to the electrical outlet or power strip. Make sure that all connections fit tightly together.

6.

 

Turn on the system.

Is the problem resolved?

Yes. The connections were loose. You have fixed the problem.

No. Go to step 7.

7.

 

Is the monitor operating properly?

Yes. Go to step 8.

No. Go to "

Troubleshooting the Monitor

" in "Checking the Equipment."

8.

 

Is the keyboard operating properly?

Yes. Go to step 9.

No. Go to "

Troubleshooting the Keyboard

" in "Checking the Equipment."

9.

 

Are the mouse and printer operating properly?

Yes. See "

Look and Listen

."

No. Go to "

Troubleshooting the Basic I/O Functions

" in "Checking the Equipment."

Look and Listen

Looking at and listening to the system is important in determining the source of a problem. Look and listen for the indications described in

Table 2

-1

.

 

Table 2-1. Boot Routine Indications

The System Setup Program

You can easily correct certain system problems by verifying the correct settings in the System Setup program. When you boot the system, the system checks
the system configuration information and compares it with the current hardware configuration. If the system hardware configuration does not match the
information recorded by the System Setup program, an error message may appear on the screen.

This problem can happen if you changed the system's hardware configuration and forgot to run the System Setup program. To correct this problem, enter the
System Setup program, correct the corresponding System Setup setting, and reboot the system. See "Using the System Setup Program" in the User's Guide for
detailed instructions on using the System Setup program.

Back to Contents Page

 

 

 

Look/Listen For

Action

An error message

See "

Messages and Codes

."

Alert messages from the
server management
software

See the information on alert log messages in your server management documentation.

The monitor's power
indicator

Most monitors have a power indicator (usually on the front bezel). If the monitor's power indicator does not come on, see
"

Troubleshooting the Monitor

" in "Checking the Equipment."

The keyboard indicators

Most keyboards have one or more indicators (usually in the upper-right corner). Press the <Num Lock> key, the <Caps Lock>
key, or the <Scroll Lock> key to toggle their respective keyboard indicators on and off. If the indicators do not light up, see
"

Troubleshooting the Keyboard

" in "Checking the Equipment."

The diskette-drive
access indicator

The diskette-drive access indicator should quickly flash on and off when you access data on the diskette drive. If the diskette-
drive access indicator does not light up, see "

Troubleshooting the Diskette Drive Subsystem

" in "Checking Inside the System."

The hard-disk drive
activity indicators

The hard-disk drive activity indicators should quickly flash on and off when you access data on the hard-disk drives. On a system
running the Microsoft

®

Windows NT

®

operating system, you can test the drive by opening Windows

®

Explorer and clicking the

icon for drive C. If the hard-disk drive access indicator does not come on, see "

Troubleshooting SCSI Hard-Disk Drives

" in

"Checking Inside the System."

A series of beeps

See "

System Beep Codes

" in "Messages and Codes."

NOTE: For the full name of an abbreviation or acronym used in this table, see "

Abbreviations and Acronyms

."

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