Tv and audio problems, Video problems – Dell LCD TV W1700 User Manual

Page 10

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Lines

Push Auto Adjust button
Adjust Phase and Clock controls via OSD
Perform LCD TV self-test feature check and determine if these lines are also in self-test mode
Check for bent or broken pins

Note: When operating in DVI mode, the Pixel Clock and Phase adjustments are not
available.

Sync Problems

Screen is scrambled or appears
torn

Perform LCD TV reset
Push Auto Adjust button
Adjust Phase and Clock controls via OSD
Perform LCD TV self-test feature check to determine if scrambled screen appears in self-test
mode
Check for bent or broken pins
Boot up in the "safe mode"

LCD Scratched

Screen has scratches or
smudges

Turn LCD TV off and clean the screen

Safety Related Issues

Visible signs of smoke or sparks

Do not perform any troubleshooting steps
LCD TV needs to be replaced

Intermittent Problems

LCD TV malfunctions on & off

Ensure LCD TV is in proper video mode
Ensure video cable connection to computer and to the flat panel is secure
Perform LCD TV reset
Perform LCD TV self-test feature check to determine if the intermittent problem occurs in self-
test mode

TV and Audio Problems

COMMON SYMPTOMS

WHAT YOU EXPERIENCE

POSSIBLE SOLUTIONS

Poor TV signal
reception

Abnormal picture seen from the
screen

The proximity of mountains or high buildings may be responsible for ghost pictures, echoing or
shadows. In this case, try manually adjusting your pictures: see 'fine tuning' or adjust the
direction of the outside aerial.
For Asia users in non-NTSC area: Does your antenna enable you to receive broadcasts in
this frequency range (UHF or VHF band)? In the event of difficult reception (snowy pictures)
switch the NR on the PICTURE menu to ON.

No TV picture

No picture when TV input was
selected

Have you connected the aerial socket properly? Have you chosen the right system? Poorly
connected SCART cables or aerial sockets are often the cause of picture or sound problems
(sometimes the connectors can become half disconnected if the LCD TV set is moved or
turned). Check all connections.

No sound

No sound output when a
program with sound was playing

Ensure that the audio cables are firmly connected to both the audio input connectors on your
LCD TV and audio output connectors on your PC or Video player.
If on certain TV channels you receive a picture but no sound, this means that you do not
have the correct TV system. Modify the SYSTEM setting.

Video Problems

COMMON SYMPTOMS

WHAT YOU EXPERIENCE

POSSIBLE SOLUTIONS

No Video

No signal indicator is displayed.

Check Video Input Selection

Composite: Yellow colored RCA jack
S-Video: Typically a round 4 pin jack
Component: Typically 3 RCA jacks of Green, Red and Blue.

Low Quality DVD
playback

Picture not crisp and some color
distortion

Check DVD connection

Composite gives good picture
S-Video gives better picture
Component gives best picture

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