Common problems – Dell LCD TV W1700 User Manual

Page 9

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LCD TV is in a power save mode (in PC mode).

The main OSD menu is unlocked.

The main OSD menu is locked.

Common Problems

The following table contains general information about common LCD TV problems you might encounter.

COMMON

SYMPTOMS

WHAT YOU EXPERIENCE

POSSIBLE SOLUTIONS

No Video/ Power LED
off

No picture, LCD TV is dead

Check connection integrity at both ends of the video cable
Electric outlet verification
Ensure power button depressed fully

No Video/ Power LED
on

No picture or no brightness

Increase brightness & contrast controls
Perform LCD TV self-test feature check
Check for bent or broken pins

Poor Focus

Picture is fuzzy, blurry or
ghosting

Push Auto adjust button
Adjust Phase and Clock controls via OSD
Eliminate video extension cables
Perform LCD TV reset
Lower video resolution or increase font size

Shaky/Jittery Video

Wavy picture or fine movement

Push Auto Adjust button
Adjust Phase and Clock controls via OSD
Perform LCD TV reset
Check environmental factors
Relocate and test in other room

Missing Pixels

LCD screen has spots

Cycle power on-off
These are pixels that are permanently off and is a natural defect that occurs in LCD
technology

Stuck-on Pixels

LCD screen has bright spots

Cycle power on-off
These are pixels that are permanently on and is a natural defect that occurs in LCD
technology

Brightness Problems

Picture too dim or too bright

Perform LCD TV reset
Push Auto Adjust button
Adjust brightness & contrast controls

Note: When operating in DVI mode, the contrast adjustment is not available.

Geometric Distortion

Screen not centered correctly

Perform LCD TV reset on "Position Settings Only"
Push auto-adjust button
Adjust the centering controls
Ensure LCD TV is in proper video mode

Note: When operating in DVI mode, the positioning adjustments are not available.

Horizontal/Vertical

Screen has one or more lines

Perform LCD TV reset

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