Coverage during year one – Dell OptiPlex GX50 User Manual

Page 36

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S e t u p a n d Q u i c k Re f e r e n c e G u i d e

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Damage due to shipping the products to you is covered under this limited
warranty. Otherwise, this limited warranty does not cover damage due to
external causes, including accident, abuse, misuse, problems with electrical
power, servicing not authorized by Dell, usage not in accordance with
product instructions, failure to perform required preventive maintenance,
and problems caused by use of parts and components not supplied by Dell.

This limited warranty does not cover any items that are in one or more of
the following categories: software; external devices (except as specifically
noted); accessories or parts added to a Dell system after the system is
shipped from Dell; accessories or parts added to a Dell system through
Dell’s system integration department; accessories or parts that are not
installed in the Dell factory; or Dell Software and Peripherals products.
Monitors, keyboards, and mice that are Dell-branded or that are included
on Dell’s standard price list are covered under this limited warranty; all
other monitors, keyboards, and mice (including those sold through the Dell
Software and Peripherals program) are not covered. Batteries for portable
computers are covered only during the initial one-year period of this limited
warranty.

Coverage During Year One

During the one-year period beginning on the invoice date, Dell will repair or
replace products covered under this limited warranty that are returned to
Dell’s facility. To request warranty service, you must contact Dell’s
Customer Technical Support within the warranty period. See “Getting
Help” in your

User’s Guide to find the appropriate contact information for

obtaining customer assistance. If warranty service is required, Dell will issue
a Return Material Authorization Number. You must ship the products back
to Dell in their original or equivalent packaging, prepay shipping charges,
and insure the shipment or accept the risk of loss or damage during
shipment. Dell will ship the repaired or replacement products to you freight
prepaid if you use an address in Canada, where applicable. Shipments to
other locations will be made freight collect.

NOTE: Before you ship the product(s) to Dell, back up the data on the hard-

disk drive(s) and any other storage device(s) in the product(s). Remove any
removable media, such as diskettes, CDs, or PC Cards. Dell does not accept
liability for lost data or software.

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