If you cannot play a dvd movie – Dell Inspiron 3800 User Manual
Page 35
Solving Problems
35
If you cannot play a music CD or install a program from a CD
HINT:
High-speed CD
drive vibration is normal
and may cause noise. This
noise does not indicate a
defect in the drive or the
CD.
If you cannot play a DVD movie
HINT:
Because of
different worldwide file
types, not all DVD titles
work in all DVD drives.
E
NSU R E
T H A T
A
CD
D R IV E
IS
I NS T AL LE D
IN
T H E
M E D IA
B AY
—
To use
the CD drive, it must be installed in the media bay. It cannot be used as an
external device with the floppy drive cable. The floppy drive cable is for
connecting external floppy drives only.
E
NSU R E
T H A T
W
IN D O W S
R EC O G NI Z E S
T H E
D R IV E
—
Double-click the
My Computer icon. If the CD drive is not listed, perform a full scan with your
antivirus software to check for and remove viruses. Viruses can sometimes
prevent Windows from recognizing the drive.
T
E S T
T HE
DR I V E
W I T H
A N OT HE R
CD—
Insert another CD to eliminate the
possibility that the original CD is defective.
C
L E A N
THE
D IS C
—
See the
Tell Me How
help file for instructions. To access
help files, see page 26.
A
D JU S T
T H E
W
I N D OW S
V O L UM E
C O NT R O L
—
Double-click the yellow
speaker icon in the lower-right corner of your screen. Be sure that the volume is
turned up and that the sound is not muted.
E
NSU R E
T H A T
A
DVD
D R IV E
IS
I NS T AL LE D
I N
T H E
M E D IA
BA Y
—
To
use the DVD drive, it must be installed in the media bay. It cannot be used as an
external device with the floppy drive cable. The floppy drive cable is for
connecting external floppy drives only.
E
NSU R E
T H A T
W
IN D O W S
R EC O G NI Z E S
T H E
D R IV E
—
Double-click the
My Computer icon. If the DVD drive is not listed, perform a full scan with your
antivirus software to check for and remove viruses. Viruses can sometimes
prevent Windows from recognizing the drive.
T
E S T
T HE
DR I V E
W I T H
A N OT HE R
DVD—
Insert another DVD to eliminate
the possibility that the original DVD is defective.