Contacting dell – Dell LATITUDE C510 User Manual

Page 124

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Diagnostics Checklist

Name:

Date:

Address:

Phone number:

Service Tag (bar code on the back of the computer):

Express Service Code:

Return Material Authorization Number (if provided by Dell support technician):

Operating system and version:

Devices:

Expansion cards:

Are you connected to a network? Yes No

Network, version, and network adapter:

Programs and versions:

See your operating system documentation to determine the contents of the system's start-up files. If the
computer is connected to a printer, print each file. Otherwise, record the contents of each file before
calling Dell.

Error message, beep code, or diagnostic code:

Description of problem and troubleshooting procedures you performed:

Contacting Dell

To contact Dell electronically, you can access the following websites:

www.dell.com

support.dell.com (technical support)

premiersupport.dell.com (technical support for educational, government, healthcare, and
medium/large business customers, including Premier, Platinum, and Gold customers)

For specific web addresses for your country, find the appropriate country section in the table below.

NOTE:

Toll-free numbers are for use within the country for which they are listed.

When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the
following table. If you need assistance in determining which codes to use, contact a local or an international
operator.

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