Network problems, General program problems, A program crashes – Dell LATITUDE C510 User Manual

Page 85: A program stops responding

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Any operating system:

Make sure the computer is completely turned off.

1.

Insert a bootable floppy disk or the Drivers and Utilities CD for your computer, and turn
on the computer.

2.

Fill out the Diagnostics Checklist and run the IDE Drives tests as described in "

Using Dell

Diagnostics

."

3.

Network Problems

Check the network cable connector -

Ensure that the network cable connector is firmly connected to the connector on the computer
and the network wall jack.

Check the network lights on the network connector -

Green indicates that the network connection is active. If the status light is not green, try
replacing the network cable. Amber indicates that the network adapter driver is loaded and the
adapter is detecting activity.

Restart the computer -

Try to log on to the network again.

Contact your network administrator -

Verify that your network settings are correct and that the network is functioning.

General Program Problems

A program crashes

NOTE:

Software usually includes installation instructions in its documentation or on a floppy disk or

CD.

See the software documentation -

Many software manufacturers maintain websites with information that may help you solve the
problem. Ensure that you properly installed and configured the program. Reinstall the program
if necessary.

A program stops responding

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