Dell E5515H Monitor User Manual

Page 55

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Troubleshooting

55

Common
Symptoms

What You
Experience

Possible Solutions

Missing Pixels

LCD screen has spots • Cycle power on-off.

• Pixel that is permanently off is

a natural defect that can occur

in LCD technology.

For more information on Dell
Monitor Quality and Pixel
Policy, see Dell Support site at:
www.dell.com/support/
monitors
.

Stuck-on Pixels

LCD screen has
bright spots

• Cycle power on-off.

• Pixel that is permanently off is

a natural defect that can occur

in LCD technology.

For more information on Dell
Monitor Quality and Pixel
Policy, see Dell Support site at:
www.dell.com/support/
monitors
.

Brightness Problems

Picture too dim or
too bright

• Reset the monitor to Factory

Settings.

• Auto Adjust via OSD.

• Adjust brightness & contrast

controls via OSD.

Geometric Distortion

Screen not centered
correctly

• Reset the monitor to Factory

Settings.

• Auto Adjust via OSD.

• Adjust brightness & contrast

controls via OSD.

Horizontal/Vertical
Lines

Screen has one or
more lines

• Reset the monitor to Factory

Settings.

• Perform Auto Adjust via OSD.

• Adjust Phase and Pixel Clock

controls via OSD.

• Perform monitor self-test

feature check and determine if

these lines are also in self-test

mode.

• Check for bent or broken pins

in the video cable connector.

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