Dell 540 Photo Printer - Manual (Page 33)

Troubleshooting 33
Printing Problems
P HOTO PAPER DOES NOT FEED
NOTE: Use only Dell photo paper from a Dell Photo Print Pack for your printer. Do not use inkjet paper
or any other paper.
The paper tray may be empty. Load photo paper (page 15) and re-install the paper tray. Check the photo
paper:
1 Remove the paper tray (page 15).
2 Inspect the paper supply: make sure photo paper is not damaged in any way, or removable tabs have not
been detached. Replace with new photo paper if necessary.
3 Carefully “fan” the photo paper to keep the sheets from sticking together.
4 Reload the paper tray using no more than 20 sheets.
5 Re-install the paper tray, then press to resume printing.
Clean the paper feed roller (page 30).
M ULTIPLE SHEETS OF PHOTO PAPER ARE PULLED THROUGH PRINTER —Remove the paper tray (page 15).
1 Remove the paper supply from the paper tray.
2 Carefully “fan” the photo paper to keep the sheets from sticking together.
3 Reload the paper tray using no more than 20 sheets.
4 Re-install the paper tray, then press Print to resume printing.
P RINTER IS JAMMED
NOTE: Use only Dell photo paper from a Dell Photo Print Pack for your printer. Do not use inkjet paper
or any other photo paper.
• If the Error indicator light is lit:
1 Remove the paper tray (page 15).
2 Disconnect the AC power adapter, wait 5 seconds, then plug it back in.
If the paper does not automatically eject, carefully remove the paper manually.
NOTE: Always check the paper slot on the back of the printer for jammed paper:
3 Remove the paper supply from the paper tray. Carefully “fan” the paper to keep the sheets from sticking
together.
4 Reload the paper tray using no more than 20 sheets.
5 Re-install the paper tray, then press to resume printing.
• If the Error light is still lit, check the photo cartridge:
NOTE: The photo cartridge may lock in place if there is a paper error. Do not attempt to remove the
photo cartridge without first clearing the paper jam.
Remove the photo cartridge, remove any slack from the ribbon, then re-install the photo cartridge
(page 14). Press Print to resume printing.