Product-specific problems, Dell soundbar problems – Dell E2015Hv Monitor User Manual

Page 64

Advertising
background image

64

Troubleshooting

Product-Specific Problems

Specific Symptoms What You

Experience

Possible Solutions

Screen image is too
small

Image is centered on
screen, but does not
fill entire viewing area

• Check the Aspect Ratio setting

in the Display OSD.

• Reset the monitor to Factory

Settings.

Cannot adjust the
monitor with the
buttons on the front
panel

OSD does not appear
on the screen

• Turn off the monitor, unplug

the power cord, plug back, and

then turn on the monitor.

• Check whether the OSD menu

is locked. If yes, press and hold

the button beside the Power

button for 10 seconds to

unlock (for more information,

see Lock).

No Input Signal when
user controls are
pressed

No picture, the LED
light is white. When
you press “up”, “down”
or “Menu” key, the
message “ No input
signal” will appear.

• Check the signal source. Ensure

the computer is not in the

power saving mode by moving

the mouse or pressing any key

on the keyboard.

• Check whether the signal cable

is plugged in properly. Re-plug

the signal cable if necessary.

• Reset the computer or video

player.

The picture does not
fill the entire screen

The picture cannot fill
the height or width of
the screen

• Due to different video formats

(aspect ratio) of DVDs, the

monitor may display in full

screen.

• Run the built-in diagnostics.

Advertising