Software diagnostic tools, Pre-boot system assessment (psa) – Dell Alienware M11x (Early 2010) User Manual

Page 73

Advertising
background image

CHAPTER 5: TROUBLESHOOTING

73

Software Diagnostic Tools

Pre-Boot System Assessment (PSA)

The computer runs the Pre-boot System Assessment (PSA), a series of initial tests of your
system board, keyboard, display, memory, hard drive, etc.

To invoke PSA:

Turn on (or restart) your computer.

1.

Shut down and restart the laptop. When the Alienware logo appears, press <F12>

2.

immediately.

NOTE: If you wait too long and the operating system logo appears, continue to wait
until you see the Microsoft

®

Windows

®

desktop; then, shut down your computer and

try again.
Select

3.

Diagnostics from the menu and press <Enter>.

During the assessment, answer any questions that appear.

If a failure is detected, the computer stops and beeps. To stop the assessment and

restart the computer, press <n>; to continue to the next test, press <y>; to retest the
component that failed, press <r>.
If failures are detected during the Pre-boot System Assessment, write down the error

code(s) and contact Alienware (for more information, see “CONTACTING ALIENWARE“ on
page 99).

Advertising