Dell Latitude D510 - Manual (Page 80)

If you cannot eject the CD, CD-RW, DVD, or DVD+RW drive tray
If you hear an unfamiliar scraping or grinding sound
Hard drive problems
E-Mail, Modem, and Internet Problems
Change the write speed to a slower rate — See the help files for your CD or DVD creation software.
1. Ensure that the computer is shut down.
2. Straighten a paper clip and insert one end into the eject hole at the front of the drive; push firmly until the tray is partially ejected.
3. Gently pull out the tray until it stops.
l Ensure that the sound is not caused by the program that is running.
l Ensure that the disk or disc is inserted properly.
Allow the computer to cool before turning it on — A hot hard drive may prevent the operating system from starting. Try allowing the
computer to return to room temperature before turning it on.
Run Check Disk —
Windows XP
1. Click the Start button and click My Computer.
2. Right-click Local Disk C:.
3. Click Properties.
4. Click the Tools tab.
5. Under Error-checking, click Check Now.
6. Click Scan for and attempt recovery of bad sectors.
7. Click Start.
MS-DOS®
Type scandisk x: at an MS-DOS prompt, where x is the hard drive letter, and then press <Enter>. Click the Start button and click My
Computer.
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
NOTE: Connect the modem to an analog telephone jack only. The modem does not operate while it is connected to a digital telephone network.
Check the Microsoft Outlook® Express Security Settings — If you cannot open your e-mail attachments:
1. In Outlook Express, click Tools, click Options, and then click Security.
2. Click Do not allow attachments to remove the checkmark.
Check the telephone line connection —
Check the telephone jack —
Connect the modem directly to the telephone wall jack —
Use a different telephone line —
l Verify that the telephone line is connected to the jack on the modem. (The jack has either a green label or a connector-shaped icon
next to it.)
l Ensure that you feel a click when you insert the telephone line connector into the modem.