Video and display problems, If the display is blank, If the display is difficult to read – Dell Latitude D510 User Manual

Page 91

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Video and Display Problems

 

Fill out the

Diagnostics Checklist

as you complete these checks.

If the display is blank

 

If the display is difficult to read

 

buttons, run the Mouse test in the Pointing Devices test group in the

Dell Diagnostics

.

 

Reinstall the touch pad driver —

See "

Reinstalling Drivers and Utilities

."

CAUTION:

Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

NOTE:

If you are using a program that requires a higher resolution than your computer supports, it is recommended that you attach an external monitor

to your computer.

 

Check the battery —

If you are using a battery to power your computer, the battery charge may be depleted. Connect the computer to an

electrical outlet using the AC adapter, and turn on the computer.

 

Test the electrical outlet —

Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

 

Check the AC adapter —

Check the AC adapter cable connections. If the AC adapter has a light, ensure that the light is on.

 

Connect the computer directly to an electrical outlet —

Bypass power protection devices, power strips, and the extension cable to verify

that the computer turns on.

 

Adjust the power properties —

Search for the keyword standby in the Windows Help and Support Center.

 

Switch the video image —

If your computer is attached to an external monitor, press <Fn><F8> to switch the video image to the display.

 

Adjust the brightness —

Press <Fn> and the up- or down-arrow key.

 

Move the external subwoofer away from the computer or monitor —

If your external speaker system includes a subwoofer, ensure that

the subwoofer is at least 60 cm (2 ft) away from the computer or external monitor.

 

Eliminate possible interference —

Turn off nearby fans, fluorescent lights, halogen lamps, or other appliances.

 

Rotate the computer to face a different direction —

Eliminate sunlight glare, which can cause poor picture quality.

 

Adjust the Windows display settings —

1.

 

Click the Start button and then click Control Panel.

2.

 

Click Appearance and Themes.

3.

 

Click the area you want to change or click the Display icon.

4.

 

Try different settings for Color quality and Screen resolution.

 

Run the Video diagnostics tests —

If no error message appears and you still have a display problem, but the display is not completely blank,

run the Video device group in the

Dell Diagnostics

. Then

contact Dell

.

 

See "Error Messages" —

If an error message appears, see "

Error Messages

."

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