Dell BH200 Bluetooth 2.0 EDR Stereo Headset User Manual

Page 72

Advertising
background image

72

echnical Documentation\Dell Headset\User Guide\4-75x4-

75section5_troubleshooting.fm

D E L L C O N F ID E N T IA L – P R E L IM I N A RY 2 / 1 5/ 0 7 – FO R PR O O F O N LY

4

Make sure that Volume Control is not muted, then click

Options > Exit.

For Windows Vista:
1

Left-click on the Volume icon in the Windows taskbar.

2

There is a button beneath the volume control for mute.

If it has a red circle with a diagonal line through it, the

volume is muted. Click on the button to remove the

mute setting.

• The Bluetooth antenna is inside the right side of the headset.

Covering the right side of the headset (e.g. with your hand or

a hat or by laying down on that side) may result in no sound.

• Your Bluetooth adapter does not have the required Bluetooth

profiles (A2DP, Handset and Hands-free) in order to transmit

sound. In Vista must install a driver to get the necessary

Bluetooth profiles to listen to audio. Otherwise, Bluetooth

will not be listed as a mixer device and Vista may prompt you

to install “additional drivers” after you pair the BH200.

Microphone does not work

• Make sure that you are using the Hands-free profile, rather

than the Headset profile.

Advertising