Dell Inspiron 2000 - Manual (Page 43)

General Questions
Where can I find the specifications for my computer? For my installed devices?
The most specific specifications for your computer are available on Dell ’s World Wide Web Support site at http://support.dell.com. Type your service tag sequence and click
Submit. The service tag sequence is shown on the bottom of the computer.
If you don ’t have a service tag available, you can still access the support information, but you have to click through a series of menus to locate the information specific to your
computer.
System specifications are also provided in the Specifications section of this Help and in Appendix A, "Technical Specifications," of the Reference and Troubleshooting Guide.
Look for specifications for your installed devices in the device manufacturer's documentation that came with your computer.
How can I find information related to my computer on the Dell Web site?
Visit Dell ’s Web support site at http://support.dell.com. Everything you need to know about your computer is presented in the support area. When prompted on any page,
enter your service tag sequence and click Submit to go directly to information specific to your computer. If you don ’t have a service tag available, you can still access the
support information, but you have to click through a series of menus to locate the information specific to your computer.
Software Questions
Is a new BIOS or are newer drivers available for my computer? Should I update them?
BIOS and driver updates are available from Dell's File Library; they are released to either fix problems or to add features. Do not update the BIOS or a driver unless you are
advised to do so by a Dell technical support representative or you are experiencing problems with your hardware configuration. Always read the release notes included with
the update thoroughly before making a decision to upgrade the BIOS or a driver.
Where is the fax program in Microsoft
®
Windows
®
98 Second Edition?
Microsoft does not support a native fax program with the Windows 98 Second Edition operating system. However, some application programs, such as Microsoft Office 98
Small Business Edition, include fax software.
Why am I having problems installing MSN on my computer running Microsoft Windows NT
®
?
MSN cannot be installed for use with the Microsoft Windows NT operating system.
Will my computer correctly handle the year 2000 (Y2K) problem?
Your computer is set to automatically correct the date after 1/1/2000 occurs. It will then continue to keep and update dates correctly. For more information about year 2000
issues, refer to the Research and Development section of the Dell Web site (http://www.dell.com) or see Appendix E, "Year 2000 Statement of Compliance for Dell-Branded
Hardware Products," in the Reference and Troubleshooting Guide.
Hardware Questions
Why does the formatted capacity of my hard-disk drive seem to be smaller than what I ordered?
The operating system reports drive capacity assuming that 1 GB equals 1,073,741,824 bytes. This calculation is technically correct.
Drive manufacturers compute the size differently. They consider 1 GB to equal 1,000,000,000 bytes. This difference can cause confusion. If the drive is advertised as 8.4 GB
(8,400,000,000 bytes), the operating system sees it as approximately 7.8 GB (8,400,000,000 /1,073,741,824 = 7.82310962677). If the drive is advertised as 10 GB
(10,000,000,000 bytes), the operating system sees it as approximately 9.3 GB (10,000,000,000/1,073,741,824=9,313,225,746,155).
There is no sound coming from my computer. What's wrong?
If no sound comes from the speakers, check the volume control dial or press to increase the volume.
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