Keyboard problems, Cable loose (see "keyboard – Dell XPS 630i (Early 2008) User Manual

Page 105

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Troubleshooting

105

Windows Vista:

1

Click

Start

→ Control Panel→ Hardware and Sound.

2

Click Device Manager.

If your IEEE 1394 device is listed, Windows recognizes the device.

I

F

YOU

HAVE

PROBLEMS

WITH

A

D

ELL

I E E E 1 3 9 4

DEVICE

Contact Dell (see

"Contacting Dell" on page 141).

I

F

YOU

HAVE

PROBLEMS

WITH

AN

I E E E 1 3 9 4

DEVICE

NOT

PROVIDED

BY

D

ELL

Contact the IEEE 1394 device manufacturer.

Keyboard Problems

CAUTION:

Before you begin any of the procedures in this section, follow the

safety instructions in the Product Information Guide.

C

HECK

THE

KEYBOARD

CABLE

• Ensure that the keyboard cable is firmly connected to the computer.

• Shut down the computer (see "Preparing to Work Inside Your Computer" in the

Service

Manual on the Dell Support website at support.dell.com), reconnect the keyboard cable
as shown on the setup diagram for your computer, and then restart the computer.

• Ensure that the cable is not damaged or frayed and check cable connectors for bent or

broken pins. Straighten any bent pins.

• Remove any keyboard extension cables and connect the keyboard directly to the computer.

T

EST

THE

KEYBOARD

Connect a properly working keyboard to the computer, then

try using the keyboard.

R

UN

THE

H

ARDWARE

T

ROUBLESHOOTER

See "Troubleshooting Software and

Hardware Problems in the Microsoft

®

Windows

®

XP and Windows Vista

®

Operating

Systems

" on page 121

.

book.book Page 105 Friday, April 25, 2008 3:58 PM

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