Dell E2014T 19.5 Multi-Touch Monitor with LED - Manual (Page 43)

Troubleshooting

43
Product Specific Problems
Specific
Symptoms
What You
Experience
Possible Solutions
Screen image is
too small
Image is
centered on
screen, but does
not fill entire
viewing area
• Check the aspect ratio in Image Setting OSD
menu
• Reset the monitor to factory settings.
Cannot adjust
the monitor
settings using
the buttons on
the front panel
OSD does not
appear on the
screen
Turn off the monitor, disconnect and reconnect
the power cable, and turn on the monitor.
No input signal
when controls
are pressed
No picture, the
light is white.
• Check the signal source.
• Make sure the computer is not in power
saving mode, by moving the mouse or
pressing a key on the keyboard.
• Make sure your computer or other
video-output device is powered on and
playing video media.
• Make sure the display cable connecting
the monitor to the computer is connected
properly and is secure.
• Unplug and replug the display cable.
• Restart the computer or video player.
The picture
does not fill the
entire screen.
The picture
cannot fill the
height or width
of the screen
• Due to different video formats and aspect
ratios of DVDs, the monitor may not display
the video in full screen.
• Run the built-in diagnostics.