Dell PowerVault 775N (Rackmount NAS Appliance) User Manual

Page 82

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time to join the cluster.

due to a cabling or hardware failure.

Long delays in node-to-node

communications may be normal.

to-node interconnection and the public network

are connected to the correct network adapters.

Verify that the nodes can communicate with each

other by running the ping command from each

node to the other node. Try both the host name

and IP address when using the ping command.

You are prompted to configure

one network instead of two

during MSCS installation.

The TCP/IP configuration is incorrect.

The private (point-to-point) network is

disconnected.

The node-to-node network and public network

must be assigned static IP addresses on different

subnets. See "

Assigning Static IP Addresses to

Your Cluster Resources and Components

" for

information about assigning the network IPs.

Ensure that both systems are powered on so that

both network adapters in the private network are

available.

Client systems are dropping

off of the network while the

cluster is failing over.

With MSCS, the service provided by the

recovery group becomes temporarily

unavailable to clients during failover.

Clients may lose their connection if

their attempts to reconnect to the

cluster are too infrequent or if they end

too abruptly.

The time that the service is temporarily

unavailable varies depending on the application.

Contact the application program vendor for more

information.

Only one network segment

appears during Cluster Service

installation.

Public and private networks segments

are not unique.

Place all installed network adapters in a cluster

node on separate IP networks.

Ensure that the same network segments that

were used for each network adapter are identical

on the second cluster node.

Attempts to connect to a

cluster using Cluster

Administrator fail.

The Cluster Service (MSCS) has not

been started.

A cluster has not been formed on the

system.

The system has just been booted and

services are still starting.

Verify that the Cluster Service is running and that

a cluster has been formed. Use the Event Viewer

and look for the following events logged by the

Cluster Service:

Microsoft Cluster Service successfully
formed a cluster on this node.

or

Microsoft Cluster Service successfully
joined the cluster.

If these events do not appear in Event Viewer,

see the Microsoft Cluster Service Administrator's

Guide for instructions on setting up the cluster on

your system and starting the Cluster Service.

Using Microsoft Windows

NT® 4.0 to remotely

administer a Windows Storage

Server 2003, Enterprise

Edition cluster generates error

messages.

Normal. Some resources in

Windows Storage Server 2003,

Enterprise Edition are not supported in

Windows NT 4.0.

Dell strongly recommends that you use Windows

XP Professional or Windows Storage Server 2003,

Enterprise Edition for remote administration of a

cluster running Windows Storage Server 2003,

Enterprise Edition.

MSCS does not show any

available shared disks during

installation.

The PERC drivers are not installed in

the operating system.

Disks are configured as dynamic disks.

Install the drivers. See the PERC documentation

for more information.

Change disks to "basic" before cluster installation.

See "

Maintaining Your Cluster

" for more

information on configuring dynamic disks as basic

disks.

One of the nodes can access

one of the shared hard drives,

but the second node cannot.

If MSCS is installed, this

situation is normal.

If MSCS is installed, only the node that owns the

disk resource will be able to access the disk. The

other node will show the disk resource as offline

in Windows Disk Management.

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