Mouse problems, Network problems – Dell OptiPlex GX260 User Manual

Page 175

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If you receive an insufficient memory message

Save and close any open files and exit any open programs you are not using to see if that resolves the

problem.

Confirm that the computer has sufficient memory to run your programs. See the documentation that

came with the software for minimum memory requirements. If necessary, install additional memory (see

"

Memory

" for module installation procedures).

Reseat the memory modules to ensure that your computer is successfully communicating with the

memory.

Restart the computer.

Run the

Dell Diagnostics

. If any of the diagnostics tests fail, contact Dell.

If you experience other memory problems

Reseat the memory modules to ensure that your computer is successfully communicating with the

memory.

Restart the computer.

Run the

Dell Diagnostics

. If any of the diagnostics tests fail, contact Dell.

Mouse Problems

Fill out the

Diagnostics Checklist

as you complete these checks.

Check the mouse cable

Check the cable connector for bent or broken pins and for damaged or frayed cables. Straighten bent

pins.

Ensure that the cable is firmly connected to the computer.

Test the mouse—

Connect a mouse that works properly to the computer, and try using the mouse. If the new

mouse works, the original mouse was faulty.

Check the mouse settings

Windows XP

1. Click the Start button, click Control Panel, and then click Printers and Other Hardware.

2. Click Mouse.

3. Try adjusting the settings.

Windows 2000, Windows NT, and Windows 98

1. Click the Start button, point to Settings, and then click Control Panel.

2. Double-click the Mouse icon.

3. Try adjusting the settings.

If you are using a PS/2 mouse

1.

Enter system setup

and ensure that Mouse Port under the Integrated Devices option is set to On.

2. Exit system setup and restart the computer.

Reinstall the mouse driver—

See "

Reinstalling Drivers

."

Run the Dell Diagnostics—

Reboot the computer and run the

Dell Diagnostics

. If any of the tests fail,

contact

Dell

.

Check for interrupt request conflicts—

See "

Resolving Software and Hardware Incompatibilities

."

Network Problems

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