Dell Inspiron 1521 (Mid 2007) User Manual

Page 105

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Troubleshooting

105

For any problem encountered during a test, a message appears with an error
code and a description of the problem. Write down the error code and
problem description exactly as it appears and follow the instructions on the
screen. If you cannot resolve the problem, contact Dell (see "Contacting Dell"
on page 179).

NOTE:

The Service Tag for your computer is located at the top of each test screen.

When contacting Dell support, have your Service Tag ready.

The following tabs provide additional information for tests run from the
Custom Test or Symptom Tree option:

Tab

Function

Results

Displays the results of the test and any

error conditions encountered.

Errors

Displays error conditions encountered,

error codes, and the problem

description.

Help

Describes the test and any requirements

for running the test.

Configuration

Displays your hardware configuration

for the selected device.

The Dell Diagnostics obtains

configuration information for all

devices from the system setup program,

memory, and various internal tests, and

it displays the information in the

device list in the left pane of the

screen. The device list may not display

the names of all the components

installed on your computer or all

devices attached to your computer.

Parameters

Allows you to customize the test by

changing the test settings.

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