Dell Latitude CSx H User Manual
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Error Messages and Flash Codes: Dell™ Latitude™ CS/CSx Portable Computers User's
Guide
Error Messages
Your application programs, operating system, and the computer itself can identify problems and alert you to them. When this occurs, a message
may appear on the computer's display or on an external monitor (if one is attached), or a flash code may be emitted.
If an error message appears on the display or external monitor, make a note of the message. For an explanation of the message and suggestions
for correcting any errors, see
. The messages are listed alphabetically.
Table 1. System Error Messages
Avoiding Interrupt Assignment Conflicts
NOTE: If the message is not listed in Table 1, see the documentation for the application program or the operating system
documentation for an explanation of the message and a recommended action.
Message
Cause
Action
Auxiliary device
failure
The touch pad or external PS/2 mouse
may be faulty.
If you are using an external mouse only, check the connection for a
loose or improperly connected cable. If the problem persists,
enable the Pointing Device option. If the problem persists,
call
Dell
for technical assistance.
Bad command or file
name
The command you entered does not
exist or is not in the pathname you
specified.
Make sure that you have typed the command correctly, placed
spaces in the proper location, and used the correct pathname.
Cache disabled due to
failure
The primary cache internal to the
microprocessor has failed.
Call Dell
for technical assistance.
CD-ROM drive
controller failure 1
The CD-ROM drive does not respond to
commands from the computer.
Turn off the computer and detach the CD-ROM drive from the
media bay connector. Reboot the computer. Turn off the computer
again, reattach the CD-ROM drive to the computer, and verify the
media-bay cable connection to the back of the CD-ROM drive.
Reboot the computer. If the problem persists, run the CD-ROM
Drive tests in the
Dell Diagnostics
.
Data error
The diskette or hard-disk drive cannot
read the data.
Run the appropriate utility to check the file structure of the diskette
drive or hard-disk drive. See the documentation that came with
your operating system.
Decreasing available
memory
One or more memory modules may be
faulty or improperly seated.
Reseat the
memory module
in the upgrade socket. If the problem
persists, remove the memory module from the upgrade socket. If
the problem still persists,
call Dell
for technical assistance.
Disk C: failed
initialization
The hard-disk drive failed initialization.
Remove and reseat the
hard-disk drive
, and reboot the computer.
If the problem persists, boot from the
diagnostics diskett
e and run
the Hard-Disk Drive tests.
Diskette drive 0 seek
failure
A cable may be loose, or the system
configuration information may not match
the hardware configuration.
Check and reseat the diskette drive cable. If the problem persists,
run the Diskette Drive tests in the
Dell Diagnostics
and check the
setting for the appropriate drive (Diskette Drive A or Diskette
Drive B) in the
System Setup program
. If the problem cannot be
corrected, call Dell for technical assistance.
Diskette read failure
A cable may be loose, or the diskette
may be faulty.
If the diskette-drive access indicator lights up, try a different
diskette.
Diskette subsystem
reset failed
The diskette drive controller may be
faulty.
Run the Diskette Drive tests in the
Dell Diagnostics
.
Diskette write-
protected
Because the diskette is write-protected,
the operation cannot be completed.
Slide the write-protect notch up.
Drive not ready
No diskette is in the diskette drive, or no
hard-disk drive is in the drive bay. The
operation requires a diskette in the drive
Put a diskette in the drive, or push the diskette all the way into the
drive until the eject button pops out. Or, install a hard-disk drive in
the drive bay.