Software problems, A program stops responding or crashes repeatedly – Dell Alienware M14x (Early 2011) User Manual

Page 88

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CHAPTER 5: TROUBLESHOOTING

86

Software Problems

A program stops responding or crashes repeatedly

End the program:

Press <Ctrl><Shift><Esc> simultaneously.

1.

Click the

2.

Applications tab and select the program that is no longer responding.

Click

3.

End Task.

Check the software documentation.

If necessary, uninstall and then reinstall the program.

A program is designed for an earlier version of Microsoft Windows

Run the Program Compatibility Wizard:

The

Program Compatibility Wizard configures a program so that it runs in an environment

similar to an earlier version of Microsoft Windows operating system environments.

Click

1.

Start

→ Control Panel→ Programs→ Programs and Features→ Use an older

program with this version of Windows.
In the welcome screen, click

2.

Next.

Follow the instructions on the screen.

3.

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