Universal serial bus specific problems, Displaylink specific problems, Universal serial bus (usb) specific problems – Dell S2340T Multi Touch Monitor User Manual

Page 45

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now to select the correct input

source on the On-Screen-Display

menu.” appears

The picture does not fill the

entire screen.

The picture cannot fill the height

or width of the screen

Due to different video formats (aspect ratio) of DVDs, the monitor may display in full screen.

Run the built-in diagnostics.

Universal Serial Bus (USB) Specific Problems

Specific Symptoms

What You Experience

Possible Solutions

USB interface is not working

USB peripherals are not working

Check that your monitor is turned ON.

Reconnect the upstream cable to your computer.

Reconnect the USB peripherals (downstream connector).

Switch off and then turn on the monitor again.

Reboot the computer.

Some USB devices like external portable HDD require higher electric current; connect the

device directly to the computer system.

USB 3.0 speed is slow

USB 3.0 peripherals working

slowly or not working at all

Check that your computer is USB 3.0 compatible.

Some computers have both USB 3.0 and USB 2.0 ports. Ensure that the correct USB port is

used.

Reconnect the upstream cable to your computer.

Reconnect the USB peripherals (downstream connector).

Reboot the computer.

DisplayLink Specific Problems

Specific Symptoms

What You Experience

Possible Solutions

USB display is not working

No USB video function

Check the DisplayLink driver is installed.

USB audio is not working

No USB audio function

Check the DisplayLink driver is installed.

Ethernet is not working

Can not connect with internet

Check the DisplayLink driver is installed.

Check the internet is available

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