Dell Inspiron 1721 (Mid 2007) User Manual

Page 100

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Troubleshooting

After you have selected the Test System option from the main menu, the
following menu appears.

NOTE:

It is recommended that you select

Extended Test

from the menu

below to run a more thorough check of the devices in the computer.

For any problem encountered during a test, a message appears with an error
code and a description of the problem. Write down the error code and
problem description exactly as it appears and follow the instructions on the
screen. If you cannot resolve the problem, contact Dell (see "Contacting Dell"
on page 175).

NOTE:

The Service Tag for your computer is located at the top of each test screen.

When contacting Dell support, have your Service Tag ready.

Option

Function

Express Test

Performs a quick test of system devices.

The test typically takes 10 to 20 minutes

and requires no interaction on your part.

Run Express Test first to increase the

possibility of tracing the problem

quickly.

Extended Test

Performs a thorough check of system

devices. The test typically takes an hour

or more and periodically requires your

input to answer specific questions.

Custom Test

Tests a specific device in the system and

can be used to customize the tests you

want to run.

Symptom Tree

Lists a number of common symptoms and

allows you to select a test based on the

symptom of the problem you are having.

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