Technical support and customer service, Dellconnect, Online services – Dell Inspiron 1721 (Mid 2007) User Manual

Page 170

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Getting Help

When prompted by Dell's automated telephone system, enter your Express
Service Code to route the call directly to the proper support personnel. If you
do not have an Express Service Code, open the Dell Accessories folder,
double-click the Express Service Code icon, and follow the directions.

For instructions on using the Dell Support, see "Technical Support and
Customer Service" on page 170.

NOTE:

Some of the following services are not always available in all locations

outside the continental U.S. Call your local Dell representative for information on
availability.

Technical Support and Customer Service

Dell's support service is available to answer your questions about Dell™
hardware. Our support staff uses computer-based diagnostics to provide fast,
accurate answers.

To contact Dell's support service, see "Before You Call" on page 173, and then
see "Contacting Dell" on page 175.

DellConnect

DellConnect is a simple online access tool that allows a Dell service and
support associate to access your computer through a broadband connection,
diagnose your problem and repair it all under your supervision. For more
information, go to support.dell.com and click DellConnect.

Online Services

You can learn about Dell products and services on the following websites:

www.dell.com

www.dell.com/ap (Asian/Pacific countries only)

www.dell.com/jp (Japan only)

www.euro.dell.com (Europe only)

www.dell.com/la (Latin American and Caribbean countries)

www.dell.ca (Canada only)

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