Identifying drivers, Reinstalling drivers – Dell Inspiron 6000 User Manual

Page 70

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Solving Problems

Dell ships your computer to you with required drivers already installed—no further installation or
configuration is needed.
Many drivers, such as the keyboard driver, come with your Microsoft

®

Windows

®

operating system. You

may need to install drivers if you:

Upgrade your operating system.

Reinstall your operating system.

Connect or install a new device.

Identifying Drivers

If you experience a problem with any device, identify whether the driver is the source of your problem and, if
necessary, update the driver.

1 Click the Start button and click Control Panel.
2 Under Pick a Category, click Performance and Maintenance.
3 Click System.
4 In the System Properties window, click the Hardware tab.
5 Click Device Manager.
6 Scroll down the list to see if any device has an exclamation point (a yellow circle with a [!]) on the

device icon.
If an exclamation point is next to the device name, you may need to reinstall the driver or install a new
driver. See the following subsection, "Reinstalling Drivers."

Reinstalling Drivers

NOTICE:

The Dell Support website at

support.dell.com provides approved drivers for Dell™ computers. If you

install drivers obtained from other sources, your computer might not work correctly.

Using Windows XP Device Driver Rollback

If a problem occurs on your computer after you install or update a driver, use Windows XP Device Driver
Rollback to replace the driver with the previously installed version.

1 Click the Start button and click Control Panel.
2 Under Pick a Category, click Performance and Maintenance.
3 Click System.
4 In the System Properties window, click the Hardware tab.
5 Click Device Manager.
6 Right-click the device for which the new driver was installed and click Properties.
7 Click the Drivers tab.
8 Click Roll Back Driver.

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