Cannot print over wireless network – Dell V313 All In One Inkjet Printer User Manual

Page 89

Advertising
background image

The correct printer port is selected.

The computer and printer are both connected to the same wireless network.

The printer is located away from obstacles or electronic devices that could interfere with the wireless signal.

Make sure the printer and wireless access point are not separated by poles, walls, or support columns containing
metal or concrete.

Many devices can interfere with the wireless signal, including baby monitors, motors, cordless phones, security
system cameras, other wireless networks, and some Bluetooth devices.

Resetting the wireless settings to factory defaults

1

From the printer control panel, press

.

2

Press the arrow buttons to scroll to Network Setup, and then press

.

3

Press the arrow buttons to scroll to Reset Network Adapter to Factory Defaults, and then press

.

4

Press the arrow buttons to scroll to Yes, and then press

.

The printer wireless settings are reset to factory default settings. To verify, print a network setup page.

Cannot print over wireless network

If you encountered problems while installing, or if your printer does not appear in the printers folder or as a printer
option when sending a print job, then you can try uninstalling and reinstalling the software.

Before you reinstall the software, check the troubleshooting checklist, and then do the following:

M

AKE

SURE

YOUR

COMPUTER

IS

CONNECTED

TO

YOUR

WIRELESS

ACCESS

POINT

(

WIRELESS

ROUTER

)

See if you have access to the Internet by opening your Web browser and accessing any site.

If there are other computers or resources on your wireless network, then check to see if you can access them
from your computer.

M

OVE

THE

COMPUTER

AND

/

OR

PRINTER

CLOSER

TO

THE

WIRELESS

ROUTER

Although the possible distance between devices in 802.11b or 802.11g networks is 300 feet, the maximum range
for optimal performance is generally 100-150 feet.

M

OVE

YOUR

ACCESS

POINT

AWAY

FROM

OTHER

ELECTRONIC

DEVICES

There may be temporary interference from electronic devices such as microwave ovens or other appliances,
cordless phones, baby monitors, and security system cameras. Make sure your access point is not positioned too
closely to these devices.

M

AKE

SURE

THAT

YOUR

COMPUTER

AND

PRINTER

ARE

CONNECTED

TO

THE

SAME

WIRELESS

NETWORK

If the printer is not on the same wireless network as the computer, you will not be able to print wirelessly. The SSID
of the printer must match the SSID of the computer, if the computer is already connected to the wireless network.

Troubleshooting

89

Advertising