Dell LCD TV W2600 User Manual

Page 46

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Troubleshooting Your TV

45

No audio

1

Ensure the green audio cable is connected to
audio connector on the TV and on the computer.
For the location of the connector on the TV see,
"Using VGA" on page 20." See your computer
documentation for the location of connectors
on your computer.
Do not connect the audio cable to the headphone
jack.

2

Ensure the volume on the computer is not muted.

3

Verify that sound on your computer is working
by checking the speakers. See your computer
documentation for information on
troubleshooting your computer.

4

Disconnect the TV from the computer and test
to see if the TV volume works.

PIP/POP/PBP not working

1

Ensure the settings in the OSD are properly set.
Press Menu to enter the OSD, and select
PIP/POP/PBP.

2

Swap the video and audio source.

No video

NOTE:

If you see a self-test, it means there is a

problem with your video card or you are using the
wrong input source.

1

Ensure the TV is turned on.

2

Verify that all the cables are properly connected
to the TV, including the power cable.

3

Check to see if there is a blue or amber light on
the lower, right-hand corner of the TV. A blue light
indicates the TV is on. An amber light, means the
TV is in power save mode.

4

Ensure VGA is selected in the Input Select menu.
See "Input Select Menu" on page 30 for more
information.

5

Reconnect the computer.

6

Connect another device that you know is working
properly.

7

Reset the original factory defaults. Press Menu on
the remote control, select Setup, and then select
Factory Reset.

Problem

Possible Solution

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