Dell PowerVault 775N (Rackmount NAS Appliance) - Manual (Page 59)

Troubleshooting
Feature Pack Deployment Guide 59
2. Assign the required permissions for the shares and for the underlying folders.
3. Use a remote storage tool to perform the full move again.
My move was not successful because the databases could not be remounted.
Solution: Troubleshoot problems with the Exchange databases.
When completing a full move, the remote storage tool attempts to mount any Exchange stores
that were involved in the move. If the stores cannot be mounted, the move operation does not
complete successfully, and an error message identifies the problem.
If the remote storage tool was able to access the Exchange shares on the Windows Storage
Server computer and move the files to the shared folders (that is, inadequate permissions did not
interfere with the move), but was unable to remount the store after moving the database, a
problem with the Exchange database probably is preventing the store from mounting.
For information about troubleshooting problems with Exchange databases, see Knowledge Base
article 328763, “Troubleshooting a Corrupted Exchange Database”
(
http://go.microsoft.com/fwlink/?LinkId=23122 ).
The DFS root or DFS links are missing on the Exchange server.
If the DFS root that is used by Exchange or the DFS links that are assigned to Exchange shares
on Windows Storage Server computers are missing, you may be able to recreate the DFS root or
DFS links by restarting the Windows Storage Server Mapping Service. If restarting the
Windows Storage Server Mapping Service does not recreate the DFS root or the DFS links, the
Feature Pack must be reinstalled.
Solution 1: Recreate the DFS root and DFS links by restarting the Windows Storage Server
Mapping Service.
1. Restart the Windows Storage Server Mapping Service:
a. On the Program menu, click Administrative Tools, and then click Component
Services.
b. In the console tree, click Services (Local).
c. In the detail pane, right-click Windows Storage Server Mapping Service, and then click
Start.
The service rebuilds the DFS structure that is used for Exchange shares on Windows
Storage Server computers and then stops after 5 minutes.
2. To check whether the DFS root and links were created, view a Detailed Report that lists the
current configuration of storage groups on the server. At a command prompt on the
Exchange server, enter:
wssexchmove /i
The “Distributed File System Structure” section of the report identifies the DFS root and the
DFS links, and tells the state of each DFS link (Pass or Fail).
3. If the DFS links are still missing, restart the Exchange server. Restarting the Exchange server
automatically restarts the Windows Storage Server Mapping Service.