Dell Studio 1555 (Early 2009) - Manual (Page 33)

31
Solving Problems
Lockups and Software Problems
If the computer does not start up — Ensure
that the power cable is firmly connected to the
computer and to the electrical outlet.
If a program stops responding — End the program:
Press <Ctrl><Shift><Esc> simultaneously. 1.
Click 2. Applications.
Click the program that is no longer 3.
responding
Click
4. End Task.
If a program crashes repeatedly — Check the
software documentation. If necessary, uninstall
and then reinstall the program.
NOTE: Software usually includes
installation instructions in its
documentation or on the CD.
If the computer stops responding —
WARNING: You might lose data if you are
unable to perform an operating system
shutdown.
Turn the computer off. If you are unable to get a
response by pressing a key on your keyboard or
moving your mouse, press the power button for
at least 8 to 10 seconds until the computer turns
off and then restart your computer.
If a program is designed for an earlier
Microsoft
® Windows ® operating system —
Run the Program Compatibility Wizard. The Program
Compatibility Wizard configures a program so that
it runs in an environment similar to non-Windows
Vista operating system environments.
Click 1. Start → Control Panel→
Programs → Use an older program with this
version of Windows.
In the welcome screen, click
2. Next.
Follow the instructions on the screen. 3.