System messages – Dell Studio 1555 (Early 2009) User Manual

Page 36

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34

Using Support Tools

System Messages

If your computer has an issue or error, it may display

a System Message that will help you identify the

cause and action needed to resolve the issue.

NOTE: If the message you received is not

listed in the following examples, see the

documentation for either the operating

system or the program that was running

when the message appeared. Alternatively

you could see the Dell Technology Guide in

your hard disk or on the Dell Support website

at support.dell.com or see “Contacting Dell”

on page 48 for assistance.

Alert! Previous attempts at booting this system
have failed at checkpoint [nnnn]. For help
in resolving this problem, please note this
checkpoint and contact Dell Technical
Support
— The computer failed to complete

the boot routine three consecutive times for the

same error see “Contacting Dell” on page 48 for

assistance.

CMOS checksum error — Possible motherboard

failure or RTC battery low. Replace the battery.

See the Service Manual on the Dell Support

website at support.dell.com or see “Contacting

Dell” on page 48 for assistance.
CPU fan failure — CPU fan has failed. Replace

the CPU fan. See the Service Manual on the Dell

Support website at support.dell.com.
Hard-disk drive failure — Possible hard disk

drive failure during POST, see “Contacting Dell”

on page 48 for assistance.
Hard-disk drive read failure — Possible hard

disk drive failure during HDD boot test see

“Contacting Dell” on page 48 for assistance.
Keyboard failure — Keyboard failure or

loose cable.
To replace the keyboard, see the Service

Manual.
No boot device available — No bootable

partition on hard disk drive, the hard disk drive

cable is loose, or no bootable device exists.

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