Dell G2210 Monitor User Manual

Page 34

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background image

scrambled
or appears
torn

l

Perform Auto Adjust using the OSD.

l

Adjust Phase and Pixel Clock controls using the OSD.

l

Perform monitor self-test feature check to determine if scrambled screen appears in self-test mode.

l

Check for bent or broken pins in the video cable connector.

l

Restart the computer in the safe mode.

Safety Related Issues

Visible signs
of smoke or
sparks

l

Do not perform any troubleshooting steps.

l

Contact Dell immediately.

Intermittent Problems

Monitor
malfunctions
on & off

l

Ensure that the video cable connecting the monitor to the computer is connected properly and is secure.

l

Reset the monitor to Factory Settings.

l

Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode.

Missing Color

Picture does
not have
color

l

Perform monitor self-test feature check.

l

Ensure that the video cable connecting the monitor to the computer is connected properly and is secure.

l

Check for bent or broken pins in the video cable connector.

Wrong Color

Picture color
is not good

l

Change the Color Setting Mode in the Color Settings OSD to Graphics or Video depending to the
application.

l

Try different Color Preset Settings in Color Settings OSD. Adjust R/G/B value in Color Settings OSD if the
Color Management is turned off.

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Change the Input Color Format to PC RGB or YPbPr in the Advance Setting OSD.

l

Run the built-in diagnostics.

Image retention  from a static 
image left on the monitor for a 
long period of time

Faint
shadow
from the
static image
displayed
appears on
the screen

l

Use the Power Management feature to turn off the monitor at all times when it is not in use (for more
information, see Power Management Modes).

l

Alternatively, use a dynamically changing screensaver.

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