Dell Studio 1735 (Mid 2008) User Manual

Page 37

Advertising
background image

Troubleshooting

37

Starting the Dell 32 Bit Diagnostics From the Drivers and Utilities Media

NOTE:

Depending on which Dell computer you have purchased there may not be

an additional extended Dell 32 Bit Diagnostics available on the Drivers and Utilities
media referenced in this section.

1 Insert your Drivers and Utilities media.
2 Shut down and restart the computer.
3 When the DELL logo appears, press <F12> immediately.

NOTICE:

Keyboard failure may result when a key on the keyboard is held

down for extended periods of time. To avoid possible keyboard failure, press and
release <F12> in even intervals until the boot device menu appears.

4 At the boot device menu, use the up- and down-arrow keys to highlight

CD/DVD/CD-RW, and then press <Enter>.

NOTE:

The Quickboot feature changes the boot sequence for the current

boot only. Upon restart, the computer boots according to the boot sequence
specified in system setup.

5 Select the Boot from CD-ROM option from the menu that appears, and

then press <Enter>.

6 Type 1 to start the Drivers and Utilities menu, and then press <Enter>.
7 Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple

versions are listed, select the version appropriate for your computer.

8 At the Dell Diagnostics Main Menu, select the test you want to run.

NOTE:

Write down the error codes and problem descriptions exactly as they

appear and follow the instructions on the screen.

9 After all tests have completed, close the test window to return to the Dell

Diagnostics Main Menu.

10 Remove your Drivers and Utilities media and close the Main Menu

window to exit Diagnostics. Restart the computer.

Advertising